Pay Fair for Patient Care

Many Band 2 NHS Healthcare Support Workers have been underpaid for years.

Thousands of them are coming together in North West UNISON and winning…

Healthcare support staff work as part of the dedicated NHS team to deliver quality patient care.

Over the years, they’ve seen their role expand to take on more responsibilities, but without the pay and recognition to match.

While many healthcare support staff are on band 2 pay, some are performing clinical duties and patient observations – tasks which fall under band 3 of NHS pay scales.

Table showing personal care vs clinical tasks of healthcare support workers


UNISON North West members have been traiblazers in this campaign for pay justice.

Members across Greater Manchester launched massive campaigns in their individual trusts to secure astonishing wins.

This led to a framework agreement that saw thousands of low-paid workers in Greater Manchester win substantial pay rises. They also secured backpay to April 2018.

In 2022 alone, healthcare assistants in Greater Manchester won over £30 million in back pay.

The video below highlights how activists at Manchester University Hospitals Trust won their campaign.

Ongoing Campaigns

Campaigns are ongoing across the region, as members in Merseyside, Cheshire and Lancashire seek to win what they’re owed.

Workers at Wirral University Hospitals Trust are currently balloting for strike action after their CEO refused to match the back pay that workers in Greater Manchester have won.

CSWs congregate outside head office waiting for CEO

You can sign this petition to support their cause and download and tweet this pledge card to tell CEO Janelle Holmes (@homesjanelle on Twitter) that the workers of Wirral deserve no less than those of Greater Manchester.